HomeHealthcareThe Cisco Observability Platform is the proper answer on the proper time

The Cisco Observability Platform is the proper answer on the proper time

The Cisco Observability Platform is the proper answer on the proper time

Each enterprise wants visibility into its tech stack. Our platform, augmented by Cisco Companions, helps IT professionals choose the proper options for his or her particular wants.

At Cisco AppDynamics, we reside by one core perception: Full-stack observability (FSO) is the important thing to delivering wonderful buyer experiences.

Visibility at each stage of the expertise stack is important to quickly figuring out and mitigating issues earlier than they influence finish customers. Nevertheless, observability can be essential to enhancing productiveness, optimizing infrastructure, decreasing danger, and managing prices. Because the enterprise tech stack grows more and more advanced, the breadth and depth of full-stack observability options must preserve tempo.

Once I speak to our companions and prospects concerning the expertise challenges they face, they invariably point out three issues:

  • They’re overwhelmed by IT complexity
  • They search readability and safety inside these techniques
  • They want a single supply of reality to drive enterprise choices

Regardless of these frequent issues, completely different enterprises will strategy these challenges in several methods. Even in a corporation as giant and complicated as Cisco, we don’t have the assets to handle each particular use case. However each enterprise wants the flexibility to watch and monitor every element of its IT stack, harden its safety, and decrease prices by optimizing its operations.

That’s why we launched the Cisco Observability Platform—an open, extensible ecosystem that mixes Cisco’s technological prowess with our companions’ deep subject material experience and uniquely modern approaches. The result’s a scalable catalog of options that may handle just about any use case.

The response from our companions has been nothing wanting phenomenal. Because the launch of the Cisco Observability Platform final June, our companions have constructed almost a module every week, together with the eight new modules we introduced final month. And because the Cisco FSO ecosystem continues to evolve, that development trajectory will speed up. Over the subsequent twelve months, we’ll be introducing thrilling new modules from much more companions.

An open and extensible platform

One of many keys to constructing a profitable platform is help for open requirements. That’s why we included OpenTelemetry™ (OTel) into the Cisco Observability Platform, making it simple to seize metrics, occasions, logs, and traces (MELT) from cloud-native applied sciences. These universally supported protocols enable our growth companions to handle a just about limitless variety of use circumstances.

At this time, these Cisco- and partner-owned modules run the gamut from optimizing information middle operations to measuring the carbon footprint of your cloud infrastructure. Some are particular to sure industries, like manufacturing, e-commerce, or oil and gasoline. Others are broadly relevant throughout just about each enterprise, providing visibility into consumer habits on internet and cell platforms, coverage and regulatory compliance, potential safety incidents, cloud working bills, and AI operations.

Cisco observability portfolio / FSO Use cases

Nevertheless, all of those modules in the end handle the three core themes (observe, safe, and optimize) central to FSO.


When software efficiency degrades, everybody suffers. However earlier than you may troubleshoot, you could observe how your apps function in real-time. A complicated FSO answer lets you hint app habits throughout a number of networks, clouds, and microservices to determine factors of failure.

For instance, The London Faculty of Economics deployed an FSO answer that enabled it to seamlessly enroll 12,000 college students from across the globe with zero downtime and no errors. Utilizing Cisco AppDynamics’ Utility Efficiency Monitoring (APM) module, LSE’s tech workforce was in a position to anticipate potential bottlenecks and cut back common internet web page load instances from 15 seconds to milliseconds.


Cyber-attacks are inevitable. However the quicker you may determine and assess the risk, the much less doubtless it’s to unfold and wreak havoc in your community. FSO allows you to concentrate on the threats almost certainly to influence your small business and neutralize them rapidly.

Safety is particularly essential whenever you’re storing the delicate private data of seven million constituents. The Indiana Workplace of Know-how maintains techniques for over 90 state companies, utilizing Cisco AppDynamics, Cisco ThousandEyes, and Cisco Safe Utility to maintain its mission-critical apps working easily and securely. The power to detect and defend in opposition to assaults in real-time helps companies be extra resilient, guaranteeing the safe 24/7 entry to information that residents require.


Companies which are higher at managing prices and optimizing assets take pleasure in a substantial benefit over their competitors. FSO options enable enterprises to maximise workload effectivity whereas intently monitoring cloud spending.

Frankly, one of many causes we’re such enthusiastic evangelists for observability is that we’ve seen the outcomes with our personal eyes. We use the Cisco Observability Platform, Cisco AppDynamics, and Cisco ThousandEyes to achieve visibility and perception throughout Cisco’s total IT stack, then use that information to measure the influence of tech points on the enterprise. Our AIOps apply has allowed us to realize “5 nines” availability for IT companies and purposes, take pleasure in a 38-percent discount in mean-time-to-restore for vital infrastructure points, and cut back business-critical impacts by 80 %.

The underside line is that observability actually works—and it’s extra essential to the enterprise than ever. At Cisco, we wouldn’t consider working with out it.

Customized operations for each enterprise

The world of enterprise expertise is huge and differentiated. Direct rivals throughout the identical business might differ considerably of their approaches to individuals, processes, and applied sciences. Even when dealing with related issues, they might want to handle them uniquely. That’s what our observability platform is constructed to handle because it continues to develop and evolve.

What actually differentiates the Cisco Observability Platform from its competitors is the depth of its options, the velocity of its evolution, and the breadth of its innovation. As extra FSO options roll out, we’ll have the ability to deal with much more enterprise ache factors on a world scale.

None of this could be attainable with out the assistance of our companions, who proceed to amaze us with their creativity and keenness. I’d personally wish to thank the companions who’ve helped make the Cisco Observability Platform a shocking success in such a short while. By rising visibility throughout the IT stack, their FSO modules can assist companies lower prices, streamline operations, enhance safety, and guarantee higher experiences for all of their prospects.

Be taught extra about how the Cisco Observability Platform
can assist optimize your enterprise IT stack.



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