HomeHealthMy Journey with Cisco: A Decade of Progress, Alternative, and Empowerment

My Journey with Cisco: A Decade of Progress, Alternative, and Empowerment

“Luck is what occurs when preparation meets alternative.” This quote, attributed to Roman thinker Seneca, completely captures how I discovered myself right here, within the extraordinary world of Cisco.

Carmen in front of a sign that reads, "Cisco Live!"

I used to be shopping the cabinets of an enormous bookstore when all of a sudden my eyes landed on the CCNA information preparation books. It felt like an indication from the universe to purchase them. Positive, I could not have had all of the networking expertise at that second, however I knew I needed to take that leap of religion. And guess what? Luck intervened just some days later when the Cisco Technical Help Middle opened workplaces in Mexico Metropolis, and a pricey pal referred me to a job alternative there. Discuss good timing!

I threw myself into studying the foundational networking ideas, and my programming background gave me an edge. That mixture landed me a spot within the superior Core and Structure Know-how Options staff, or as we wish to name it, CATS. Meow!

Once I first joined Cisco and Help Companies, I couldn’t shake the nerves of not having sufficient technical or smooth expertise. However you realize what? I stayed in Help Companies for 5 years, the place I found a deep love for serving to clients overcome challenges and fine-tuning my troubleshooting expertise.

Carmen standing in front of a wall that reads, "Welcome Region Ambassadors to Cisco Rocks!"However, the most important shock of my profession got here once I entered to win an opportunity to attend Cisco Rocks — an occasion thanking CEO John Chambers for his 20 years of management, welcoming Chuck Robbins in as the brand new CEO, and introducing the brand new Govt Management Group. I submitted a video in a contest by way of our Worker Communications web site, and earlier than I knew it, I used to be chosen as a winner and on the journey of a lifetime with 30 different Cisconians from throughout the globe within the midst of a grand celebration on the legendary 49ers stadium with well-known pop stars singing and attending to know our Govt Management Group. In these moments, I actually grasped the essence of Cisco, realizing that it was extra than simply fixing help instances — it was concerning the unbelievable folks, making significant connections, and nurturing a vibrant neighborhood.

That journey sparked a fireplace in me.

Getting out of my bubble in Mexico Metropolis, I noticed what different Cisconians had been carrying out professionally, personally, and within the areas the place each worlds come collectively. By that, I found my true ardour — empowering folks to unleash their potential and eradicating the roadblocks to their progress. This newfound flame led me to evolve from an early-grade Buyer Help Engineer to a International Help Escalation Supervisor, all due to the help of my leaders, sponsors, and Cisco itself. They supplied me with unbelievable alternatives, together with financing my MBA research at EGADE Enterprise College and attending periods at Saïd Enterprise College, College of Oxford, and Yale College of Administration. Discuss a transformative expertise!

Over time, I’ve related much more with Cisco tradition, particularly by way of my involvement in teams like Ladies of Cisco and Ladies in Science and Engineering (WISE). These communities have grow to be a secure haven, inspiring me to provide again to different women and girls. I turned co-lead of the WISE Chapter in LATAM, the place we invite new voices into the STEM world to cut back the gender hole and present ladies that they’ll obtain something. And when the pandemic hit, I created the Ladies Accelerator Program inside Ladies of Cisco Mexico to foster connections and facilitate skilled improvement. Collectively, we’ve fashioned an attractive sense of belonging.

Carmen and a colleague wearing "We Are Cisco" shirts.All through my journey, I’ve remained passionately devoted to Cisco and the ideas championed by its visionary management that I bought to see firsthand on that life-changing journey. The Aware Tradition, guiding rules, Cisco values, and our objective of “powering an inclusive future for all” have all impressed my private progress and allowed me to foster a secure and nurturing setting inside my staff and the teams I’m part of. Cisco isn’t only a firm to me — it’s part of my household, embracing my husband and our corgi infants, too.

So why am I sharing this story with you? Easy. I’m overflowing with gratitude after ten years of belonging to this superb firm. I’m grateful for the chance to be part of this extraordinary group, however extra importantly, I’m grateful for the unbelievable friendships I’ve fashioned alongside the best way. I’m grateful for the superb staff I’ve had the privilege to steer. I’m grateful for all the teachings, recommendation, and laughter. And most of all, I’m grateful for the individuals who have impressed me to grow to be one of the best model of myself.

Think about being a part of an organization that not solely accepts you for who you might be but in addition challenges you to repeatedly try for private {and professional} progress. That, my mates, is the magic of Cisco.

Do you wish to expertise the magic of Cisco? Discover careers and extra now.

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